Terms & Privacy

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Terms

Who are we?

CMS Hire Ltd ( a division of Cooper Group UK Ltd) t/a Cooper Hire, Unit 3, Dale Street, Bilston, Wolverhampton. WV14 7JY

Copyright

All rights, including copyright, source code, images, products and written information in the content of www.coopercommercial.co.uk Website web pages are owned or controlled for these purposes by the www.coopercommercial.co.uk. In accessing the www.coopercommercial.co.uk ‘s web pages, you agree that you may only download the content for your own individual, commercial and non-commercial use except with the express written consent form the Directors of www.cooper-hire.co.uk. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the website for any other purpose whatsoever without the prior written permission.

Your undertakings and warranties

You warrant that the information given on your order form is complete and accurate.

Our Contract

A legally binding contract between you and us will be formed when we send you an email confirming that we have despatched the product(s) to you. This email shall represent our legal acceptance of the offer you made to purchase the product(s) when you completed your order. If we confirm to you that some but not other products that you have ordered have been despatched, those product(s) that have not been despatched will not form part of our contract with you. In the event of any change e.g. in price or expected delivery date between completion of your order and contract formation, we shall inform you and you shall at that point have the right to either (i) accept such change (in which case your email reply will represent a new offer which we will accept upon notification of despatch) or (ii) reject such change (in which case your email reply will represent a withdrawal of your order, or the relevant part of your order as the case may be).

Payment

All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, your order will not be accepted and www.coopercommercial.co.uk will not be liable for any delay or non-delivery.

Methods Of Payment

We accept Delta, Visa, Mastercard, Switch, Maestro, Solo, JCB, Visa Electron, and personal cheques.

Force majeure

www.coopercommercial.co.uk shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Limitation of Liability

Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our web pages. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction, however nothing in these terms and conditions shall exclude or limit www.coopercommercial.co.uk ‘s liability for death or personal injury as a result of www.coopercommercial.co.uk ‘s negligence.

Invalidity of Terms and Conditions

If for any reason part of these terms and conditions is unenforceable, the validity of the remaining terms and conditions shall not be affected.

Governing Law and Jurisdiction

Contracts between you and www.coopercommercial.co.uk shall be governed by English Law and you and www.coopercommercial.co.uk submit to the exclusive jurisdiction of the English courts.

Privacy Policy

General

Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you. However, please note that we are not responsible for any use of your personal data in respect of third party websites that may be accessed via this site. You will therefore need to review the privacy policy of any third party websites that you use.

Collection of Personal Information

When you use this site you may be asked for personally identifiable information such as your name, email address, company name (where relevant), telephone number etc. By giving us such information you consent to our using it in the manner described in this policy.

Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser.

Use of Personal Information

We may use your information to process your service requests, provide access to privileged areas of the website, to administer contests and competitions, personalise your visit to our site and to enable us to review, develop and improve the products, services, and special offers we provide online. We may occasionally carry out market research and send you details of services and offers that we think will be of interest to you. If you do not wish to receive such information, please ensure you click on the “unsubscribe” link or use other unsubscribe functionality we provide contained within such emails received from us.

Disclosure of Personal Information

We may provide information about you to employees and agents of www.coopercommercial.co.uk to administer any accounts, products and services provided to you by www.coopercommercial.co.uk. We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions or acceptable use policy we may disclose your information to a relevant authority. Any disclosure of personal information will be strictly controlled and made fully in accordance with current UK legislation, in particular the UK Data Protection Act

Right to access your Personal Information

You can obtain access to your personal information held by us by sending a cheque for £10 [to cover administration costs for collating this information], made payable to “www.coopercommercial.co.uk”, to: Data Protection Enquiries.
Unit 3, Dale Street, Bilston, Wolverhampton. WV14 7JY

Cookies

We may create and access cookies (a piece of information like a “tag” which is stored on your computer and allows us to identify if you have visited the site before) on your PC. Third party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your PC, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. However, please note, permanently disabling cookies in your browser may hinder your use of other websites and interactive services.

Security

All account information is password protected. Where appropriate we use industry standard SSL-encryption to protect data transmission. All security on our websites is treated seriously and reviewed by our security & abuse team on a regular basis. We also undertake security steps, including extensive use of SSL technology, on our back end systems that store customer account information.

Policy Changes

Changes in this policy will be posted on our website. You are advised to check our website regularly to view our most recent privacy policy.

Cookie Policy

Cooper Commercial use 100% safe cookies, cookies are small text files that are placed on your machine to help our website provide a better user experience. In general, cookies are used to retain non sensitive user preferences, store information for things like remembering items in shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.

As a rule, our cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers. Disabling cookies for the Cooper Commercial website may have an overall affect on it’s functionality and appearance. We suggest enabling cookies for this website to ensure you get the best experience possible while you are with us.

Thank you

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Cooper Hire is a Midlands based Municipal Vehicle Hire Specialist, offering a wide range of Waste Management / Municipal Vehicles.